Mediation Tools for Everyday WorklifeBook - 2001
Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.
Publisher: New York : McGraw-Hill, c2001
Branch Call Number: 658.4053 DANA
Characteristics: xii, 169 p. ; 23 cm