Putting Customers FirstBook - 2002 | 1st American ed
The four new guides in this best-selling series are ideal for managers at every level. These compact references -- the most accessible single-subject business guides on the market -- demonstrate techniques and skills useful in any work environment.
Publisher: New York : DK Pub., 2002
Edition: 1st American ed
Branch Call Number: 658.812 BRUCE
Characteristics: 72 p. : ill. (chiefly col.) ; 18 cm